■ Main features
[Luggage Inquiry]
You can check the status of packages handled by Sagawa Express.
[Re-delivery reception]
You can request re-delivery of your package once brought back by Sagawa Express in your absence.
[Notification list]
You can check a list of various notifications regarding package delivery and notifications from Sagawa Express.
The various notifications you can check are as follows.
*Delivery schedule notification
We will notify you of the delivery schedule before we deliver your package.
You can change the delivery date and delivery time according to your convenience.
*Out of office notification
We would like to inform you that the customer was not present when we arrived to deliver your package.
*Notice of arrival at office
We will notify you that the "office received baggage" has arrived at the office.
*Delivery completion notification
We will notify you that your package has been delivered.
[Push notification]
We will notify you by push notification that various notifications and notifications from Sagawa Express have been added.
*To receive push notifications, you must log in with your SMART CLUB member ID.
[Widget]
By registering the inquiry invoice number in the widget, you can check the status of your package in real time.
You can check it.
[Business office search]
You can check where Sagawa Express's sales offices are located and information about the areas in charge.
[Search for prices and estimated delivery date]
You can check the transportation charges and estimated delivery date for your luggage by destination prefecture.
[Display membership card]
By displaying this when receiving your baggage, you can receive your baggage without stamping or signing.
*Registration and login to Smart Club are required.
Sagawa Express will continue to expand its various services and respond to customer needs.
■Supported OS
Android12.x ~ 14.x
■Notes
*An environment where you can access the internet is required to use the app.
*It may not work properly on OS other than the supported OS.
*Use on tablet devices is not applicable.
*If the device is rooted or has a history of being rooted, it may not work properly.
*If the USB debugger setting is enabled, it may not work properly.